DLV Solutions Privacy Policy
Introduction
At DLV Solutions, we are committed to safeguarding the privacy of our customers and website visitors. This policy outlines the data we collect, why and how we collect it, its use, who has access to it, and your rights regarding this data.
What data do we collect?
When you fill out the contact form on our website, we collect the following types of data:
- Personal identification information (Name, email address, phone number, etc.)
- Any other information you choose to provide in the “Message” field of our contact form
How and why do we collect your data?
We collect data directly from you when you provide it to us via our contact form. This data is collected for the purpose of answering your queries, providing you with services, and maintaining a record of our communications.
How do we use your data?
We use your data to:
- Respond to your queries and requests
- Deliver our services
- Enhance our services and customer service
Who has access to your data?
Access to your data is strictly limited to DLV Solutions contractors and employees who need it to provide services or support to you.
How do we store your data?
The information from the contact form is stored in our task management tool, Click Up, and sent to the DLV Solutions email. We maintain appropriate technical and organizational measures to protect your data and prevent unauthorized access.
Your data protection rights
As a user, you have the following rights:
- The right to access – You have the right to request from DLV Solutions copies of your personal data.
- The right to rectification – You have the right to request that DLV Solutions correct any information you believe is inaccurate or complete any information you believe is incomplete.
- The right to erasure — You have the right to request that DLV Solutions erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that DLV Solutions restrict the processing of your personal data, under certain conditions.
